Return and Refund Policy

ANASHOPEE, operated by NUWAY Healthcare Products Pvt. Ltd., we prioritize customer satisfaction. If you're not entirely satisfied with your purchase, we're here to assist.

1. Eligibility for Returns

• Time Frame: You have 30 days from the date of purchase to initiate a return.

• Condition: Items must be unused, in their original packaging, and in the same condition as received.

• Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

2. Non-Returnable Items

Certain items are exempt from being returned, including perishable goods, intimate products, and health and personal care items.

3. Return Process

• Initiation: To initiate a return, contact our customer service at [customer service email] or [customer service phone number].

• Return Authorization: Upon approval, you'll receive a Return Merchandise Authorization (RMA) number.

• Shipping: Please send the product to: [Return Address]. You are responsible for paying the shipping costs for returning your item.

4. Refunds

• Inspection: Once we receive your returned item, we'll inspect it and notify you of the approval or rejection of your refund.

• Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [customer service email].

6. Late or Missing Refunds

• Processing Time: If you haven’t received a refund yet, first check your bank account again.

• Bank Processing: Then contact your credit card company; it may take some time before your refund is officially posted.

• Further Assistance: If you’ve done all of this and still have not received your refund, please contact us at [customer service email].

7. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

8. Contact Information

For any questions related to returns and refunds, please contact us:

• 📧 Email: ANASHOPEE

By making a purchase on ANASHOPEE, you agree to this Return and Refund Policy. We reserve the right to modify this policy at any time, so please review it frequently.

Note: This policy is subject to change without prior notice. Please review it periodically for any updates.